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Customer Support Specialist II
3 months ago
About the Role:
We are seeking a dedicated individual to enhance our customer service operations. As a Customer Service Representative II, you will play a crucial role in ensuring our members receive the highest quality of support.
Key Responsibilities:
- Provide exceptional assistance to members regarding their healthcare needs.
- Address inquiries and resolve issues efficiently and effectively.
- Collaborate with team members to improve service delivery and member satisfaction.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to handle diverse customer interactions with professionalism.
- Experience in a customer-focused environment is preferred.
Why PacificSource?
At PacificSource, we value diversity and are committed to creating an inclusive workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
