Technology Specialist II

4 weeks ago

Springfield, Illinois, United States George Mason University Full time
About the Position

The Technology Specialist II is a key member of the College of Visual and Performing Arts (CVPA) team, responsible for providing technical support and maintenance for the college's computer hardware, software, and peripherals. This includes installing, troubleshooting, and repairing computer systems, as well as providing technical assistance to faculty and staff.

The ideal candidate will have a strong background in IT, with experience working in a higher education environment. They will be proficient in Apple hardware and software, as well as have a solid understanding of IT security concepts and risk assessment.

The Technology Specialist II will work closely with the Director of Technology and Security to provide technical support and maintenance for the college's computer systems. They will also be responsible for creating and managing accounts and account permissions, as well as enforcing security best practices.

Additional duties will include providing classroom support and technical support for CVPA classrooms, as well as working with ITS and outside vendors on upgrades, installations, debugging, and security.

The successful candidate will have excellent communication skills, a positive attitude, and the ability to work independently and as part of a team.

Responsibilities
  • Installs software, debugs applications, configures computers and peripherals
  • Diagnoses and resolves basic and advanced technical issues
  • Supports classroom AV systems, printers, projectors, and tech equipment
  • Sets up upgrades, application debugging, and advanced technical issues
  • Understands computer systems, mobile devices, and other tech products
  • Installs, configures, and maintains classroom technologies, including projectors, control panels, TVs, and Apple peripherals
  • Installs and replaces basic computer hardware, such as hard drives, RAM, screens, cables, connectors, and batteries
  • Understands IT security concepts with an emphasis on information security and risk assessment and enforces security best practices according to standards
  • Creates and manages accounts and account permissions and enforces security best practices
  • Debugs and reports network connection issues
  • Sets up network access and installs applications for file sharing, cloud computing, and security
  • Chooses appropriate and the most effective solutions to computer hardware, software, and telephone equipment problems
Requirements
  • Bachelor's degree in a related field or the equivalent combination of education and experience
  • 3 years of experience working in Information Technology, with experience in Higher Education preferred
  • Demonstrated hands-on technical experience in installation and troubleshooting of Apple hardware and software
  • Previous programming experience demonstrating a solid track record in developing and maintaining software applications
  • Experience imaging Apple computers
  • Experience installing and maintaining AV systems for classrooms
  • Computer Help Desk experience and working in the Higher Education settings
  • Strong interpersonal skills and possess advanced knowledge of Apple Mac platforms, including a deep understanding of macOS and Apple hardware
  • Proficiency in Bash and other scripting languages needed
  • Proven history of developing websites or applications, reflecting practical expertise in software development
  • Thorough understanding of Web 2.0 application concepts and familiarity with licensing agreements specific to higher education institutions
  • Understanding of IT security concepts with an emphasis on information security and risk assessment and enforces security best practices
  • If not A+ certified, attain A+ certification within one year of hiring

  • Technology Specialist II

    4 weeks ago

    Springfield, Illinois, United States George Mason University Full time

    About the PositionThe Technology Specialist II is a key member of the College of Visual and Performing Arts (CVPA) technology team, responsible for providing technical support and maintenance for the college's computer hardware, software, and peripherals. This includes installing, troubleshooting, and repairing computer systems, mobile devices, and other...

  • IT Support Specialist II

    2 months ago

    Springfield, Illinois, United States MS Companies Full time

    Job Title: IT Support Specialist IIJob Summary:We are seeking a highly skilled IT Support Specialist II to join our team at MS Companies. As a key member of our IT Helpdesk Team, you will be responsible for providing technical support and assistance to our employees and customers.Key Responsibilities:Configure, install, and repair computers and other...

  • IT Support Specialist II

    4 weeks ago

    Springfield, Illinois, United States MS Companies Full time

    Job Title: IT Support Specialist IIJob Summary:We are seeking a highly skilled IT Support Specialist II to join our team at MS Companies. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:• Configuration,...

  • IT Support Specialist II

    2 months ago

    Springfield, Illinois, United States MS Companies Full time

    Job Title: IT Support Specialist IILocation: Springfield, OHShift: 1st, 7:30AM-4:30PMJob Summary:We are seeking a skilled IT Support Specialist II to join our team at MS Companies. As a member of our IT Helpdesk Team, you will be responsible for providing technical support and assistance to our users.Key Responsibilities:Configure, install, and repair...

  • Information Systems Specialist II

    4 weeks ago

    Springfield, Illinois, United States Illinois Secretary of State Full time

    Job Title: Information Systems Specialist IIJoin the Illinois Secretary of State team as an Information Systems Specialist II, responsible for performing highly technical work in the analysis and evaluation of operations to determine needed revisions of existing information systems or needed conversion to computer-based information systems.Key...

  • Safety Specialist I or II

    4 weeks ago

    Springfield, Illinois, United States City Utilities Full time

    Safety Specialist I or II Job DescriptionUnder the general direction of the Director Safety & Physical Security or designee, assists with the development, administration, coordination, and implementation of City Utilities (CU) multiple safety and health programs, including related training activities. Assists with administration and coordination of workers...

  • Information Systems Specialist II

    4 weeks ago

    Springfield, Illinois, United States Illinois Secretary of State Full time

    Job Title: Information Systems Specialist IIJob Summary:We are seeking a highly skilled Information Systems Specialist II to join our team at the Illinois Secretary of State. The successful candidate will be responsible for analyzing and evaluating operations to determine needed revisions of existing information systems or needed conversion to computer-based...

  • Building Technology Support Specialist K-6

    4 weeks ago

    Springfield, Illinois, United States Sangamon ROE Online Application Consortium Full time

    Job Title:Building Technology Support Specialist K-6Job Summary:The Sangamon ROE Online Application Consortium is seeking a highly qualified Building Technology Support Specialist to join our team. This position requires excellent organization, time management, and outstanding communication skills.Key Responsibilities:Hardware and software...

  • Cyber Security Operations Specialist II

    3 weeks ago

    Springfield, Illinois, United States Crimson Phoenix Full time

    Job Summary:As a Cyber Security Operations Specialist II at Crimson Phoenix, you will be responsible for operating and managing all aspects of Information Systems, ensuring data availability, integrity, authentication, confidentiality, and non-repudiation. This role involves implementing and monitoring security measures for communication systems and...

  • Cloud Infrastructure Specialist

    4 weeks ago

    Springfield, Illinois, United States NorthHill Technology Full time

    Job SummaryNorthHill Technology Resources is seeking a highly skilled Cloud Engineer to support a Federal Program in Springfield, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. The ideal candidate will have a strong background in cloud computing, with experience in Amazon Web Services (AWS).Key Responsibilities:Maintain...

  • Automotive Repair Specialist II

    4 weeks ago

    Springfield, Illinois, United States CarMax Full time

    Job SummaryCarMax is seeking a skilled Automotive Repair Specialist II to join our team. As a key member of our service department, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with CarMax's high standards.Key ResponsibilitiesExecute CarMax's standardized work processesPerform engine...

  • Automotive Repair Specialist II

    4 weeks ago

    Springfield, Illinois, United States CarMax Full time

    Job SummaryWe are seeking a highly skilled Automotive Repair Specialist II to join our team at CarMax. As a key member of our service department, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with our high standards.Key ResponsibilitiesExecute CarMax's standardized work processes to...

  • Automotive Repair Specialist II

    2 months ago

    Springfield, Illinois, United States CarMax Full time

    About the RoleWe are seeking a skilled Automotive Repair Specialist II to join our team at CarMax. As a key member of our service department, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with our high standards.Key ResponsibilitiesExecute CarMax's standardized work processes to ensure...

  • Automotive Repair Specialist II

    2 months ago

    Springfield, Illinois, United States CarMax Full time

    Job SummaryWe are seeking a skilled Automotive Repair Specialist II to join our team at CarMax. As a key member of our service department, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with our high standards.Key ResponsibilitiesExecute CarMax's standardized work processes to ensure...

  • Developmental Disability Specialist II

    4 weeks ago

    Springfield, Illinois, United States Fairfax County Government Full time

    Job SummaryWe are seeking a highly skilled and compassionate Developmental Disability Specialist II to join our Support Coordination Division. As a key member of our multidisciplinary team, you will work closely with individuals with intellectual or other developmental disabilities to provide support coordination services. Your expertise will be essential in...

  • Automotive Repair Specialist II

    4 weeks ago

    Springfield, Illinois, United States CarMax Full time

    Job SummaryWe are seeking a skilled Automotive Repair Specialist II to join our team at CarMax. As a key member of our service department, you will be responsible for performing mechanical and cosmetic repairs on customer and internal vehicles in accordance with our high standards.Key ResponsibilitiesExecute CarMax standardized work processes to ensure...

  • Senior Storage Infrastructure Specialist

    4 weeks ago

    Springfield, Illinois, United States General Dynamics Information Technology Full time

    Transform Technology into OpportunityAs a Senior Storage Infrastructure Specialist at General Dynamics Information Technology, you will play a critical role in connecting and enhancing the systems that matter most. Our team is dedicated to innovation and improving how agencies operate.Key Responsibilities:Plan and manage the installation, configuration, and...

  • Computer Repair Service Dispatcher

    3 weeks ago

    Springfield, Illinois, United States Karls Technology Full time

    Job SummaryWe are seeking a highly skilled and organized Phone Support Specialist to join our team at Karls Technology. As a Phone Support Specialist, you will be the first point of contact for phone calls and will be responsible for providing industry-leading response times.The ideal candidate will have excellent communication skills, be able to work...

  • Software Engineer II

    3 weeks ago

    Springfield, Illinois, United States Saxon Global Full time

    Job Title: Software Engineer IIThis role is an exciting opportunity to join Saxon Global as a Software Engineer II. As a member of our Applications & Systems Integration team, you will be responsible for designing, developing, and deploying software solutions that enable and leverage system, data, and API access.The ideal candidate will have a strong...

  • Storage Systems Engineer

    3 weeks ago

    Springfield, Illinois, United States NorthHill Technology Full time

    Job Title: Storage Systems EngineerNorthHill Technology Resources is seeking a skilled Storage Systems Engineer to support a Federal Program in Springfield, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. Excellent compensation, benefits, and company culture are offered.Responsibilities:Design, architect, configure, deploy,...