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Loss Prevention Supervisor

2 months ago

Stevens Point, Wisconsin, United States Target Full time

Compensation Overview

The hourly wage for this position is $35.25. Compensation is determined by various factors, including market conditions, education, work experience, and certifications. Target is committed to supporting its team members and their families through comprehensive health benefits, which may encompass medical, vision, dental, life insurance, and more. Additional benefits for eligible team members include a 401(k) plan, employee discounts, short-term and long-term disability, paid sick leave, national holidays, and vacation time. Explore competitive benefits that range from financial support to educational opportunities and wellness programs.

ABOUT TARGET

As a leading retailer and a Fortune 50 company with over 400,000 team members globally, Target is a well-recognized brand. Our mission is to help families enjoy the simple pleasures of everyday life. We are deeply invested in our communities, fostering relationships, nurturing talent, and creating opportunities for growth. Our core values guide our actions, emphasizing care, development, and collective success.

ABOUT ASSETS PROTECTION

The Assets Protection (AP) teams are dedicated to ensuring the safety and security of our guests, team members, and brand, especially during crisis situations. They play a crucial role in safeguarding profitable sales by minimizing risks associated with shortages, theft, and fraud, ensuring that products remain accessible to our guests.

Role Overview

The position of Loss Prevention Supervisor offers valuable experiences that contribute to skill development and career advancement. Key responsibilities include:

  • Fostering a culture of safety and security, including crisis management and crowd control, while providing support to guests and team members.
  • Executing daily and weekly AP priorities to align with business objectives and achieve targets.
  • Addressing incidents of external theft and implementing preventive measures.
  • Collaborating with leadership to devise strategic solutions for theft and fraud, adhering to company policies.
  • Partnering with store leaders to educate and support operational priorities related to shortages.
  • Leading a team of hourly employees, focusing on recruitment, development, evaluation, and retention of talent.

Typical Responsibilities

As a Loss Prevention Supervisor, your daily tasks may include:

  • Enhancing store sales and profitability by ensuring product availability for guests.
  • Validating and influencing security and safety protocols; participating in emergency response situations and planning for in-store events.
  • Assisting in training teams on emergency preparedness and security procedures.
  • Coaching and developing team members to enhance their skills and expertise.
  • Anticipating staffing needs and supporting effective talent planning.
  • Identifying theft and shortage trends within the store.
  • Recognizing shortage risks in key areas and collaborating with leadership to implement strategies to mitigate these risks.
  • Working a flexible schedule that meets guest and business needs, including early morning, overnight, evening, and weekend shifts.
  • Managing schedules based on security and theft patterns.
  • Overseeing the prevention and resolution of external theft incidents.
  • Supporting internal investigations led by AP leadership.
  • Training team members on merchandise protection and audit processes.
  • Implementing operational changes as directed by leadership.
  • Communicating AP priorities effectively to the team and leadership.
  • Building trust and accountability with leadership and store management.
  • Promoting a culture of safety by recognizing safe practices and addressing hazards.
  • Executing strategies to achieve business results while prioritizing guest experience.
  • Evaluating candidates for open positions and fostering a guest-focused team.
  • Leading onboarding and training initiatives to close knowledge gaps.
  • Ensuring team members meet performance expectations.
  • Maintaining all required training certifications.
  • Acting as a first responder for in-store incidents.
  • Demonstrating a commitment to diversity, equity, and inclusion through ongoing development and inclusive practices.
  • Supporting the creation of a safety-focused culture by identifying hazards and promoting safe work practices.
  • Performing other duties as needed based on business requirements.

Candidate Profile

We may be a good fit if:

  • You thrive in a dynamic and energetic environment, working collaboratively to serve our guests.
  • You are passionate about providing exceptional service that makes guests feel valued.
  • You enjoy leading teams in stocking, setting, and selling products.
  • You prefer a role that involves active engagement rather than a traditional desk job.

Essential Qualifications

To be considered for this role, candidates should possess:

  • At least 18 years of age.
  • A high school diploma or equivalent.
  • Compliance with any state or local licensing requirements.
  • Previous experience in retail or loss prevention is preferred but not mandatory.
  • Strong leadership and accountability skills.
  • Effective communication abilities across various devices and technology.
  • The capability to work independently and as part of a team.
  • A welcoming and helpful demeanor.
  • Strong organizational and prioritization skills.

Work Environment Expectations

Candidates should be prepared to:

  • Access all areas of the store to address guest or team member concerns.
  • Interpret various forms of information and reports.
  • Climb ladders as necessary.
  • Apprehend individuals in accordance with company policies.
  • Handle and move merchandise safely, including lifting items up to 40 pounds.
  • Work a flexible schedule, including nights, weekends, and holidays.
  • Remain mobile throughout the duration of scheduled shifts.

ADA Compliance

Target is committed to providing reasonable accommodations during the application process as required by law. If you have a disability and need assistance, please reach out for additional information.