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Guest Experience Specialist

2 months ago

Gambrills, Maryland, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional guest service, promoting products and services, and driving sales growth.

Key Responsibilities
  • Guest Service: Provide a welcoming and inclusive experience for all guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, including features, benefits, and promotions.
  • Sales and Merchandising: Promote products and services to guests, providing recommendations and solutions to meet their needs.
  • Operational Excellence: Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve guest issues, and maintain a positive store culture.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with guests and team members.
  • Product Knowledge: Strong understanding of our products and services, including features, benefits, and promotions.
  • Sales and Merchandising: Ability to promote products and services to guests, providing recommendations and solutions to meet their needs.
  • Operational Excellence: Ability to maintain a clean and organized store environment, adhering to company standards and procedures.
  • Team Collaboration: Ability to work collaboratively with other team members to achieve sales goals, resolve guest issues, and maintain a positive store culture.
What We Offer

We offer a competitive compensation package, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.