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Inside Sales Consultant
2 months ago
Position Overview
Cornerstone Building Brands is seeking a dedicated inside sales professional who excels at converting pre-qualified leads into meaningful customer interactions.
This role demands a high-energy, fast-paced approach, ideal for individuals who thrive in inside sales environments.
Key Responsibilities
1. Engage with potential clients by following up on generated leads.
2. Assess leads and provide detailed explanations of the services or products available.
3. Collect information regarding clients' building requirements and assist them through the estimation process.
4. Utilize design software to prepare estimates, collaborating with drafting and engineering teams as necessary.
5. Stay updated on changes to Building Codes and adhere to company drafting and engineering standards.
6. Calculate accessory pricing using provided pricing spreadsheets or online pricing tools from vendors.
7. Deliver sales presentations to prospective clients.
8. Navigate potential customers through the company website to enhance their understanding of available products.
9. Input and maintain prospect information in the designated computer database system.
10. Follow up with clients to clarify their needs, confirm receipt of quotes and marketing materials, evaluate satisfaction with products and services, address inquiries, encourage additional sales, and resolve any issues.
11. Accurately capture customer orders while informing them of necessary details for purchase orders.
12. Supply pricing and job detail information to the order processing team.
13. Address any requests from engineering or drafting that require clarification or modifications to the job.
14. Generate change orders as required for any clarifications or adjustments needed before delivery.
15. Monitor drafting timelines and inform clients of the estimated delivery of drawings.
16. Communicate any special delivery requests to the logistics department and ensure they are fulfilled.
17. Conduct a final file review upon job completion to verify colors, check the Bill of Materials against the Purchase Order, and confirm that change orders have been executed.
18. Provide exceptional post-sale customer support.