Restaurant Host

6 days ago


Rancho Santa Fe, California, United States Rancho Valencia Resort & Spa Full time
Job Title: Restaurant Server

Job Summary:

We are seeking a skilled and attentive Restaurant Server to join our team at Rancho Valencia Resort & Spa. As a Restaurant Server, you will be responsible for providing exceptional dining experiences to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Anticipate and Meet Guest Needs: Anticipate guests' needs, respond promptly, and acknowledge all guests to ensure a comfortable and exceptional dining experience.
  • Provide Prompt and Efficient Service: Provide prompt, efficient, and gracious service to guests, including artfully describing menu items, taking food and beverage orders, and using the point of sale computer system to ensure timely service.
  • Settle Guest Checks and Maintain Cleanliness: Correctly settle all guest checks, handle cash, credit, room charge, gift certificates, and city ledgers, while maintaining cleanliness, sanitation, and organization of all service areas in accordance with departmental procedures.
  • Work Safely and Effectively: Work quickly and safely at all times, maintaining a positive guest relations at all times, and being familiar with hotel services, features, and local attractions to respond to guest inquiries accurately.
Requirements:
  • Age and Experience: Must be a minimum of 21 years of age and have 12-24 months of current experience as a server or captain in a fine-dining environment.
  • Wine and Beverage Knowledge: Possess wine and beverage knowledge that allows for pairing and suggestive selling techniques.
  • Valid San Diego County Food Handlers Card: Hold a valid San Diego County Food Handlers Card.
  • Communication Skills: Ability to communicate in English with vendors, guests, and staff to their understanding.
Desirable Qualifications:
  • Previous Experience: 12 months of experience as a busperson, previous culinary experience, high school graduate or GED-equivalent, certification of previous training in liquor, wine, and food service, certification in alcohol awareness program, and certification in CPR.
Physical Demands:
  • Frequent or Occasional Need: Frequent or occasional need to perform reaching, bending, pushing, pulling, twisting, lifting, and climbing, standing, and walking activities related to inspecting property.
  • Constant Need: Constant need to perform grasping, turning, finger dexterity, and viewing small print, seeing small details and things clearly beyond arms' reach.
  • Hearing Requirements: Constant need to speak on the telephone and/or two-way radio, respond to the general public, and converse with staff, ability to hear fire alarms and emergency equipment.
Salary and Benefits:

We offer a competitive salary, tips, vacation, medical, dental, and 401K benefits.


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