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Host - Casual American Restaurant & Food and Beverage Garden

2 months ago

Santa Clara, California, United States Casual American Restaurant & Food and Beverage Garden Full time
Job Summary

The Host is a vital member of our team, responsible for creating a warm and welcoming atmosphere for our guests. As the first point of contact, you will ensure that every guest feels valued and respected from the moment they enter our restaurant.

Key Responsibilities
  • Manage reservations and seating arrangements with precision and efficiency.
  • Provide exceptional customer service, addressing guest inquiries and concerns with a smile.
  • Collaborate with servers to ensure a seamless dining experience.
  • Upsell and promote specials, promotions, and additional services to enhance the guest experience.
  • Process payments accurately and efficiently.
Requirements
  • 1+ years of experience in a Host role in a restaurant setting.
  • Knowledge of reservation systems, preferably OpenTable.
  • Excellent interpersonal and communication skills.
  • Ability to handle high-pressure situations and manage multiple tasks.
  • Customer-focused mindset with a dedication to providing exceptional service.
What We Offer

As a member of our team, you will enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.