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Operations Leadership Manager

2 months ago


Morton Grove, Illinois, United States Lakeshore Recycling Systems, LLC Full time
Job Overview

About the Company

Lakeshore Recycling Systems, LLC is a premier provider of sustainable waste management and recycling solutions, committed to environmental stewardship. Our team is dedicated to delivering outstanding service and value, with a strong emphasis on customer satisfaction and ecological preservation. We strive to reshape the narrative surrounding waste through innovative practices.

We are in search of individuals who align with our Vision and Values: Leading the way in waste recycling by changing the perception of waste.

Commit to Safety ● Exhibit Passion ● Encourage Innovation ● Maintain Integrity

Strengthen Communities ● Accept Accountability

Position Overview

The Operations Manager is integral to enhancing operational effectiveness and achieving key performance indicators in safety, quality, delivery, cost, and cash flow management. This role emphasizes the development of operational talent, tackling performance issues, and instituting sustainable practices. The Operations Manager should possess strong multitasking abilities and excel in collaboration across various business sectors.

Reporting Structure

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Key Responsibilities

Health and Safety:

  • Promote and improve safety standards across all operational areas
  • Foster a safety-oriented culture through exemplary leadership
  • Ensure adherence to safety regulations
  • Develop and implement safety initiatives
  • Keep safety protocols and procedures current

Financial Oversight:

  • Encourage a high-performance environment to meet and surpass objectives
  • Oversee financial performance through budgeting and forecasting
  • Regularly assess costs for accuracy
  • Participate in financial assessments and cost analysis
  • Establish targets and identify areas for improvement
  • Monitor performance and pursue enhancement opportunities

Customer Engagement:

  • Work collaboratively with various departments to boost customer acquisition and retention
  • Surpass customer expectations and provide exceptional service
  • Ensure operational quality and effectively resolve customer issues

Operational Management:

  • Manage shift scheduling and performance metrics
  • Assess customer support and propose solutions
  • Foster a positive work environment focused on employee welfare
  • Proactively address unexpected challenges

Team Leadership:

  • Oversee team members and assess performance
  • Inspire employees and plan for future leadership
  • Develop potential leaders for advanced roles

Qualifications / Skills / Essential Competencies

  • 3-5 years of experience in operations management or supervisory roles
  • Strong multitasking capabilities
  • Excellent organizational and communication skills
  • Self-driven with a robust sense of accountability
  • Positive and dynamic approach to responsibilities
  • Ability to perform well under pressure with attention to detail
  • Commitment to prioritizing safety protocols
  • Proficient in Microsoft Office applications

Physical Requirements / Work Environment

  • Position involves sitting, using hands, reaching, and verbal communication
  • Occasional standing and walking may be necessary
  • Frequent lifting of items up to 10 pounds
  • Visual acuity for both near and far distances

Travel may be required.

This description provides a general overview and does not encompass all job duties.

Lakeshore Recycling Systems promotes diversity and inclusion in the workplace, offering equal opportunities regardless of various factors. If accommodations are needed due to special requirements, please inform us.