Behavioral Health Services Manager

4 weeks ago

Ashtabula, Ohio, United States Signature Health Full time
Job Summary

We are seeking a highly skilled and experienced Manager, Behavioral Health Services to join our team at Signature Health. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Behavioral Health department, ensuring the delivery of high-quality services to our clients.

Key Responsibilities
  • Manage and oversee the daily objectives of the Behavioral Health team, ensuring the delivery of high-quality services to clients.
  • Provide ongoing coaching, development, and meeting objectives through the annual review process.
  • Lead by example, providing ongoing communication, teaching, and training to team members.
  • Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency.
  • Plan and oversee all client care operations and programs, including the development of treatment plans and documentation/progress notes.
  • Provide leadership to the behavioral health services staff through appropriate decision-making, work assignment allocations, supervision, reviews, consultation, training, and support.
  • Assist in resolving client grievances related to the Behavioral Health team.
  • Provide expertise to team members when dealing with crisis intervention.
  • Ensure behavioral health staff practice is within scope of their respective licensing/certifying boards.
  • Provide the team with clinical training opportunities for continuous development.
  • Monitor compliance to legal guidelines, internal policies, and quality standards; ensures maintenance of clinical documentation of behavioral health staff in accordance with OMHAS standards.
  • Assist in the strategic planning and implementation of growth strategies for behavioral health services at your assigned location.
  • Establish and maintain excellent community relationships and serves as a community representative for Signature Health's behavioral health services for that site.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • May be required to perform telehealth services as determined by Signature Health.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completes all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
Requirements
  • Master's Degree required.
  • Valid unencumbered license in the state of Ohio required; Licensed Independent Social Worker (LISW) or Professional Clinical Counselors (PCC) required.
  • 7-10+ years of experience in the Behavioral Health field required.
  • 3-5+ years of supervisory or management success preferred.
  • Extensive experience in the treatment and care of children, adolescents, and/or adults with mental health and substance use issues.
  • Strong clinical skills in developing treatment plans, writing progress notes, and conducting psychosocial assessments.
  • American Heart Association (AHA) Basic Life Support (BLS) certification required.
  • Proficiency in Microsoft Office products.

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