Behavioral Health Services Manager
1 week ago
We are seeking a highly skilled and experienced Manager, Behavioral Health Services to join our team at Signature Health. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Behavioral Health Services department, ensuring the delivery of high-quality care to our clients.
Key Responsibilities- Manage and oversee the daily objectives of the Behavioral Health team, ensuring the delivery of high-quality care to clients.
- Provide leadership and guidance to team members, including coaching, development, and meeting objectives through the annual review process.
- Lead by example, providing ongoing communication, teaching, and training to team members.
- Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency.
- Plan and oversee all client care operations and programs, including the development of treatment plans and documentation/progress notes.
- Provide expertise to team members when dealing with crisis intervention and ensure that behavioral health staff practice is within scope of their respective licensing/certifying boards.
- Monitor compliance to legal guidelines, internal policies, and quality standards, ensuring maintenance of clinical documentation of behavioral health staff in accordance with OMHAS standards.
- Assist in the strategic planning and implementation of growth strategies for behavioral health services at your assigned location.
- Establish and maintain excellent community relationships and serve as a community representative for Signature Health's behavioral health services for that site.
- Master's Degree required.
- Valid unencumbered license in the state of Ohio required; Licensed Independent Social Worker (LISW) or Professional Clinical Counselors (PCC) required.
- 7-10+ years of experience in the Behavioral Health field required.
- 3-5+ years of supervisory or management success preferred.
- Extensive experience in the treatment and care of children, adolescents, and/or adults with mental health and substance use issues.
- Strong clinical skills in developing treatment plans, writing progress notes, and conducting psychosocial assessments.
- American Heart Association (AHA) Basic Life Support (BLS) certification required.
- Proficiency in Microsoft Office products.
- Work is normally performed in a typical interior/office/clinical work environment.
- While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
- Requires periods of sitting, standing, telephone, and computer work.
- Hearing: adequate to hear clients or patients in person, over the telephone, or through telehealth technology.
- Speaking: adequate to speak to clients or patients in person, over the telephone, or through telehealth technology.
- Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
- Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
- Possible exposure to blood-borne pathogens while performing job duties.
- Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted regularly throughout a regular workday.
- Sufficient dexterity to operate a PC and other office equipment.
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