Client Resolution Specialist
3 weeks ago
Rentokil Inc is a leading provider of pest control and other services globally. We have a strong commitment to excellence and constantly strive to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'
Job Overview
We are seeking a talented CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional customer service and resolving customer concerns in a timely and professional manner.
Key Accountabilities
* Respond to customer inquiries and resolve issues promptly and professionally
* Gather information from customers to identify and resolve problems
* Confirm, schedule, and reschedule services for customers
* Set sales appointments for new customers
* Complete general clerical duties as assigned
Requirements
* High school diploma or equivalent required
* Excellent listening and communication skills
* Pleasant phone voice and ability to clearly speak and be understood on the phone
* Demonstrated multitasking skills to enter accurate data and type while speaking with customers
Compensation and Benefits
* Competitive salary range: $55,000 - $70,000 per year
* Opportunities for career growth and professional development
* Comprehensive benefits package, including health, dental, and vision insurance, as well as disability and life insurance
* 401(k) retirement plan with company-matching contributions
What We Offer
Rentokil Inc is committed to providing a positive and supportive work environment that promotes employee growth and success. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.
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