Mental Health Support Specialist

21 hours ago


Syracuse New York, United States Helio Health Full time
About the Role

Helio Health, a leading provider of behavioral healthcare services, is seeking a reliable and detail-oriented Mental Health Support Specialist to join our team. As a key member of our support staff, you will play a vital role in delivering high-quality services to individuals with mental health issues and chemical addictions.

Key Responsibilities
  • Assist with counseling responsibilities, including screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting, and record keeping.
  • Participate in program administrative and clinical committees as assigned.
  • Represent the agency to the community and perform quality assurance activities.
  • Display knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling.
Requirements
  • High School Diploma/GED required.
  • One year of customer service and/or human services experience required.
  • Valid NYS Driver's License, based on service settings.
Equal Opportunity Employer

Helio Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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