Bank Teller

3 weeks ago


Fall River, Massachusetts, United States BankFive Full time
Job Summary

We are seeking a highly skilled and customer-focused Bank Teller to join our team at BankFive. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing transactions, and promoting our bank's products and services.

Key Responsibilities
  • Provide efficient and courteous customer service to Bank customers and non-customers, processing transactions and answering questions in a timely and professional manner.
  • Process customer payments, including mortgage installments and collateral loans, while maintaining accurate records and adhering to bank procedures.
  • Stay up-to-date on BankFive's products and services, identifying and pursuing sales opportunities to deepen customer relationships and meet established targets.
  • Ensure the accuracy of transaction processing and recordkeeping, balancing transactions and cash at the end of each day and participating in branch settlement.
  • Comply with bank procedures and regulatory guidelines, maintaining logs, records, and inventories as prescribed.
Requirements
  • Associate's degree in Business or related field preferred; High School diploma or equivalent required.
  • Previous teller experience or similar customer service experience preferred.
  • Ability to perform basic math procedures and problem-solving skills.
  • Intermediate Microsoft Office skills and knowledge of banking platform programs required.
  • Ability to work under pressure, prioritize tasks, and manage changing priorities.
Work Environment

Hours may vary by week, with early arrival, late departure, overtime, and/or Saturday/Sunday hours. Work is primarily performed standing behind the teller line within the branch, with frequent distractions and interruptions.


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