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Seasonal Member Support Specialist

2 months ago

Canal Winchester, Ohio, United States Planet Fitness Full time
Become a Part of Our CommunityPlanet Fitness is on the lookout for a Member Services Representative dedicated to delivering outstanding customer support to our esteemed members and visitors. As an essential part of our organization, your role will involve welcoming members, managing front desk operations, and ensuring a welcoming atmosphere for all who enter our facility.

Key Responsibilities
  • Welcome members, potential members, and guests with a warm and friendly attitude.
  • Assist with inquiries via phone and facilitate member check-ins.
  • Provide tours for prospective new members.
  • Ensure the cleanliness and orderliness of the facility.
  • Update member profiles as necessary.
  • Respond to member inquiries and concerns in a timely and professional manner.
Required Qualifications
  • Experience in customer service is advantageous.
  • Basic computer proficiency is necessary.
  • A genuine interest in fitness and wellness.
  • A positive demeanor and excellent communication skills.
  • A high school diploma or equivalent is required.
  • Applicants must be at least 18 years old.
Physical Demands
  • Ability to stand and walk for extended periods during shifts.
  • Strong verbal communication skills.
  • Occasional lifting of items weighing up to 50 lbs may be necessary.