Customer Service Representative

1 week ago


Lafayette, Indiana, United States Lafayette Buick GMC Full time
About the Role

Lafayette Buick GMC is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our customers and ensuring a seamless experience from the moment they walk in the door.

Responsibilities
  • Answer and direct phone calls, greet and receive visitors, and provide general administrative support to the sales team.
  • Communicate with customers in a professional, friendly, and efficient manner, ensuring their needs are met and exceeded.
  • Assist with scheduling and confirming sales appointments, as well as typing memos, correspondence, and other documents as needed.
  • Work cooperatively with the sales and other internal teams to achieve common goals and objectives.
Requirements
  • Excellent communication and interpersonal skills, with a positive and professional attitude.
  • Punctual nature and ability to handle a dynamic work environment with flexibility and adaptability.
  • Valid driver's license and clean driving record.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance, 401K plan, and paid time off.
  • Opportunities for growth and development, including paid training and professional development programs.
  • A fun and supportive work environment, with a team-oriented culture and a commitment to excellence.


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