Medical Office Coordinator

1 week ago


Groton, Massachusetts, United States t7rwzKxckMNxXE Full time

About Our Company

t7rwzKxckMNxXE is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.

Job Summary

We are seeking a friendly, patient-focused and detail-oriented Medical Receptionist to join our team. The position is full-time (40 hours/week) Monday – Friday 7:30am – 5 pm. May be asked to float to local practices in the region for coverage.

Key Responsibilities

  • Schedule and triage appointment requests for urgency according to approved protocols consistent with our Appointment and Scheduling Guidelines. Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
  • Use call processing and other applicable functionality in the Electronic Health Record (EHR) to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to our cash control procedures
  • Maintain knowledge of current OSHA and company policies
  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
  • Perform other duties as assigned

Requirements

  • High School Diploma / GED (or higher)
  • 1+ years of receptionist experience
  • Intermediate level of proficiency in Microsoft Office

Preferred Qualifications

  • Experience as a receptionist in a healthcare setting
  • Experience working with Epic

Compensation and Benefits

The hourly range for this position is $16.00 to $28.27 per hour. We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). We are an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


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