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Food Service Associate

2 months ago

Norfolk, Virginia, United States MCR Hotels Full time
Position Overview:

The Food Service Associate at MCR Hotels plays a vital role in delivering exceptional dining experiences to our guests. This individual is tasked with taking food and beverage orders, serving meals, and processing payments efficiently and courteously.

Key Responsibilities:
  • Welcome guests and provide detailed information about menu items and beverage selections.
  • Serve freshly prepared dishes from the kitchen to the dining area.
  • Accurately enter orders into the system and ensure proper payment collection.
  • Prepare coffee and specialty beverages as required.
  • Maintain cleanliness by clearing and resetting tables promptly.
  • Monitor guest satisfaction and respond to requests proactively.
  • Complete daily inventory and preparation sheets.
  • Stay informed about current food and beverage offerings.
  • Guide guests to their tables as necessary.
  • Adhere to food safety and hygiene standards, including proper product rotation and labeling.
  • Assist in keeping the restaurant and surrounding areas tidy.
  • Demonstrate knowledge of hotel amenities and operational hours.

Qualifications:
  • Prior experience in food service is advantageous, but training is available for the right candidate.
  • A high school diploma or equivalent is required.
  • Outstanding customer service skills are essential.
  • A proactive attitude and hands-on approach are highly valued.
  • Flexibility in scheduling is necessary to accommodate the needs of the hotel.

About MCR Hotels:

MCR is recognized as the third-largest hotel owner-operator in the United States, with a diverse portfolio of premium-branded hotels. Our commitment to excellence has earned us numerous accolades, including recognition as one of Fast Company’s Most Innovative Travel Companies. We pride ourselves on our dedicated team and the opportunities for career growth within our organization.

Benefits:
  • Hotel discounts for employees.
  • Weekly pay schedule.
  • Paid time off.
  • Retirement savings options.
  • Referral bonuses.
  • Opportunities for career advancement.
  • Health, dental, and vision insurance available after 30 days for full-time employees.