Industrial Sales and Maintenance Representative

4 days ago


Valparaiso, Indiana, United States SMS group Inc Full time
About the Job

We are seeking a skilled Field Service Technician to join our team at SMS group Inc. in Valparaiso, IN. As a key member of our team, you will be responsible for delivering exceptional customer service, identifying customer needs, and acquiring new business opportunities. If you have a strong background in mechanical duties, testing, and inspections, we encourage you to apply.

Key Responsibilities
  1. Regularly visit customers for sales and service calls to promote SMS products and services
  2. Assist and solve customer problems, liaising with SMS group divisions and plant personnel as needed
  3. Make presentations to customers on new company technology and equipment
  4. Manage customer interactions, including RFQ's and proposal submissions
  5. Perform mechanical duties on equipment, adhering to QA and health/safety standards
  6. Disassemble, assemble, and test equipment in the SMS Valparaiso workshop or vendor facilities
  7. Fabricate lightweight apparatus and structures for equipment maintenance
  8. Collaborate with project management, engineers, and technical personnel to complete projects
Requirements
  • A minimum of three years of related experience and/or training, or equivalent combination of education and experience
  • Ability to calculate figures and amounts
  • Must be able to read prints / drawings
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Knowledge of electrical, mechanical, hydraulic, pneumatic & piping systems
  • Knowledge of disassembly, assembly, machining and fabrication methods including MIG, SMAW & TIG welding practices
  • Knowledge of overhead crane, lift trucks and maintenance including hoisting and rigging techniques
  • Frequent travel within the North American region (USA, Canada, Mexico)
  • Computer skills preferred: Microsoft Word / word processing software, Microsoft Outlook
  • Must have a valid driver's license
  • Valid passport is desired


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