Strategic Account Manager

4 days ago


Conshohocken, Pennsylvania, United States Marsh LLC Full time

Account Management

The Account Manager is responsible for the strategic customer relationship and orchestrates the deployment of corporate-wide resources to provide comprehensive products and services to key accounts.

Key responsibilities include:

  • Managing a large, complex, functionally diverse and globally dispersed client partnership
  • Demonstrating the ability to clearly articulate total cost of ownership and value contribution to assigned accounts
  • Developing, implementing and managing project plans in conjunction with the client
  • Preparing and conducting quarterly strategic account planning meetings and annual executive summits
  • Articulating needs and desires of the client and translating into actionable plans for the assigned Client Service team members
  • Initiating and promoting continuous improvement of procedures, processes, standards and programs to gain cost-effectiveness and efficiency

Sales

Key responsibilities include:

  • Developing and executing account plans for assigned accounts to ensure retention
  • Continuously identifying and capturing new sources of revenue within assigned accounts
  • Developing and delivering detailed, accurate and timely revenue forecasts to sales management
  • Developing and negotiating contract terms, rates, plans, schedules, resources, involvement, and roles/responsibilities
  • Identifying the factors which influence business performance and recommending actions to improve profitability and/or enhance revenue

Client Services

Key responsibilities include:

  • Partnering with a team of resources dedicated to the assigned accounts
  • Coordinating with Client Service Director to provide education needed to support clients
  • Developing and maintaining strong relationships with clients and internal stakeholders

Requirements

The ideal candidate will have:

  • A Bachelor's degree and a minimum of 7 years of experience in Health and Welfare Consulting
  • Specific sales or account management-related experience preferred
  • Demonstrated experience with large, F1000 clients required
  • Strong organizational, management and account planning skills with analytical skills and strong attention to detail
  • Ability to interact in a professional manner with clients, vendors, carriers and internal departments

Marsh & McLennan Agency offers

competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.



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