Strategic Account Manager
4 days ago
Account Management
The Account Manager is responsible for the strategic customer relationship and orchestrates the deployment of corporate-wide resources to provide comprehensive products and services to key accounts.
Key responsibilities include:
- Managing a large, complex, functionally diverse and globally dispersed client partnership
- Demonstrating the ability to clearly articulate total cost of ownership and value contribution to assigned accounts
- Developing, implementing and managing project plans in conjunction with the client
- Preparing and conducting quarterly strategic account planning meetings and annual executive summits
- Articulating needs and desires of the client and translating into actionable plans for the assigned Client Service team members
- Initiating and promoting continuous improvement of procedures, processes, standards and programs to gain cost-effectiveness and efficiency
Sales
Key responsibilities include:
- Developing and executing account plans for assigned accounts to ensure retention
- Continuously identifying and capturing new sources of revenue within assigned accounts
- Developing and delivering detailed, accurate and timely revenue forecasts to sales management
- Developing and negotiating contract terms, rates, plans, schedules, resources, involvement, and roles/responsibilities
- Identifying the factors which influence business performance and recommending actions to improve profitability and/or enhance revenue
Client Services
Key responsibilities include:
- Partnering with a team of resources dedicated to the assigned accounts
- Coordinating with Client Service Director to provide education needed to support clients
- Developing and maintaining strong relationships with clients and internal stakeholders
Requirements
The ideal candidate will have:
- A Bachelor's degree and a minimum of 7 years of experience in Health and Welfare Consulting
- Specific sales or account management-related experience preferred
- Demonstrated experience with large, F1000 clients required
- Strong organizational, management and account planning skills with analytical skills and strong attention to detail
- Ability to interact in a professional manner with clients, vendors, carriers and internal departments
Marsh & McLennan Agency offers
competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs.
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