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Customer Service Representative
2 months ago
We are seeking a highly motivated and bilingual Customer Service Representative to join our team at Julia Johnson - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Handle policy and account maintenance tasks efficiently and effectively.
- Conduct inside-sales activities such as setting up sales appointments, identifying cross-selling opportunities, and recognizing insurance and financial needs in customer interactions.
- Must be bilingual in English and Spanish.
- Must be prepared to obtain the necessary insurance license within a short period of starting.
- Strong organizational and time management skills.
- Enthusiastic about learning and professional development.
- Ability to work both independently and as part of a team.
- Proficient in Windows-based software and willing to learn new programs.
- Competitive hourly pay with performance incentives.
- Opportunities for bonuses and professional growth.
- Paid holidays, time off, and training.
- Health, dental, vision, and life insurance.
- 401(k) retirement plan.
