Customer Service Specialist

3 days ago


Windsor Mill, United States Burlington Full time

We are seeking a Customer Service Specialist to join our team in Baltimore. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting a positive shopping experience.

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Key Responsibilities:

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  • Respond to customer inquiries and resolve customer complaints in a timely and professional manner.">
  • Provide exceptional customer service and create a positive shopping experience for customers.">
  • Collaborate with colleagues to achieve sales goals and promote a positive store environment.">
  • Maintain a high level of product knowledge and make recommendations to customers based on their needs and preferences.">
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Requirements:

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  • High school diploma or equivalent required.">
  • Previous retail experience preferred.">
  • Excellent communication and interpersonal skills.">
  • Ability to work a flexible schedule, including evenings and weekends.">
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Benefits:

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  • Competitive hourly rate: $15-$18 per hour (based on location and experience).">
  • Opportunities for career advancement and professional growth.">
  • Comprehensive benefits package, including medical, dental, and vision coverage.">
  • Paid time off and holidays.">
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About Us:

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Burlington is a dynamic and fast-paced retail environment that values its employees and provides opportunities for growth and development. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.



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