Night Auditor Part Time

3 days ago


Stamford, Connecticut, United States Excel Hotel Group Full time
Job Summary

As a Night Auditor at Excel Hotel Group, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift. This includes checking guests in and out, processing payments, and providing exceptional customer service.

Responsibilities
  • Welcome guests in a friendly and professional manner, registering them and issuing room keys as needed.
  • Process all cash and credit card transactions accurately and efficiently, in accordance with established procedures.
  • Communicate with management to ensure that all guest requests and issues are addressed in a timely manner.
  • Respond to guest complaints in a professional and courteous manner, making service recovery gestures as needed.
Qualifications
  • 1-2 years of customer service experience.
  • Ability to stand for 8 hours.
  • Basic knowledge of computers and software, including hotel management systems.
Benefits
  • Excellent benefits package, including medical, dental, life insurance, PTO, and 401k with company match.
  • Travel discount program.
  • Opportunity for growth and promotion within the company.

Excel Hotel Group is a fully integrated property ownership, management, and development company. We believe in a family-driven culture that is the backbone of our company.

Compensation: $17.70 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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