Debt Resolution and Collections Professional

1 week ago


Lincoln, Nebraska, United States Ncb Management Services Inc Full time
Job Overview: At NCB Management Services Inc, we value exceptional talent and expertise. We seek a dedicated Debt Resolution and Collections Professional to join our team, bringing with you a passion for delivering outstanding results and providing top-notch service to our customers.

Job Description: This role requires a unique blend of skills, including negotiation, communication, and problem-solving abilities. As an Experienced Debt Collector, you will be responsible for collecting payments on past due accounts, processing check-by-phone and/or ACH requests, and maintaining professionalism while interacting with customers. Your ability to stay organized, prioritize tasks, and meet deadlines will make you an asset to our team.

Requirements:
  • A minimum of 1-2 years of experience in debt collections or a related field.
  • A high school diploma or equivalent is required; a college degree is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Familiarity with industry regulations and laws, including the FDCPA and state-specific requirements.
  • Ability to work independently and as part of a team, adapting to changing priorities and deadlines.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.

What We Offer: In return for your hard work and dedication, we offer a competitive salary range of $50,000 - $70,000 per year, depending on location and experience. You will also have access to ongoing training and development opportunities, enabling you to grow professionally and advance in your career. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.

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