Junior Network Analyst

19 hours ago


Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore Full time
Job Title: Junior Network Analyst

At Municipal Employees Credit Union of Baltimore, we are seeking a highly skilled Junior Network Analyst to join our IT team. In this role, you will be responsible for assisting with the management of our information system network, including network and telecommunications hardware, patch management, risk, and server management.

This position requires strong analytical, interpretive, and constructive thinking skills to find practical solutions and contribute to strategic planning. You will be responsible for identifying information systems network requirements, participating in large information systems projects, and ensuring information systems network infrastructure standards and policies.

We are looking for a team player who can work collaboratively with our IT team to provide excellent customer service and support. The ideal candidate will have an associate degree in Networking, Information Systems, or a related field, and a minimum of two years' experience in enterprise network/telecommunication infrastructure.

Responsibilities:

  • Assist with planned network installations, upgrades, and expansions.
  • Participate in the team effort required for large information systems projects.
  • Minimize system downtime through early identification of potential problems and prompt response when the system fails.
  • Monitor network asset inventories including IPs, network infrastructure components and circuits, and equipment tracking.
  • Assist with vendor relations.
  • Perform in-depth analysis and maintenance on complex network hardware and software installations and repairs at multiple locations.
  • Installs, configures and maintains network hardware and software components.
  • Monitors and performs the daily operations of numerous telephony systems including but not limited to VoIP systems, user management, voicemail, Cell phones, Pagers, and overhead paging systems while assisting users with prompt resolution of issues and questions.

Requirements:

  • Associate degree in Networking, Information Systems, or a related field.
  • Minimum of two years' experience in enterprise network/telecommunication infrastructure.
  • Strong written and verbal communication skills.

Work Location:

This position is located at Corporate Headquarters in Downtown Baltimore. The incumbent will be required to report in office for this role. Upon completion of 90 days, the incumbent may work a hybrid schedule.



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