Customer Service Representative
2 weeks ago
POSITION SUMMARY: The Retail Sales Associate serves as the main contact for both retail and wholesale clientele at NAPA. This role is essential in driving sales by identifying customer requirements, assisting in procuring necessary components, upholding the store's image, and ensuring a positive customer experience.
KEY RESPONSIBILITIES:
- Foster strong relationships with NAPA patrons.
- Welcome customers and exhibit the ability to swiftly assess their needs.
- Ensure the provision of accurate parts and resolve customer inquiries.
- Maintain the store's appearance and product displays.
- Assist with the receipt and stocking of incoming inventory.
- Paid Time Off
- Paid holidays
- Health Insurance
- Dental Coverage
- Vision Insurance
- 401(k) Plan with matching
- Employee Discounts
- Uniforms provided
- Preferred: Valid Driver's License.
- Preferred: Prior experience in retail sales.
- Preferred: GED or equivalent.
- Ability to operate point-of-sale systems and manage inventory.
- Strong attention to detail, accuracy, and the ability to multitask independently.
- Capability to stand and walk for the duration of the shift.
- Able to lift merchandise weighing up to 60 pounds.
- Competent in moving heavy items using appropriate aids.
- Effective verbal communication and attentive listening skills.
**A valid Driver's License may be required for certain locations based on operational needs.
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