Safety and Customer Service Representative
2 months ago
About First Student Shared Services
At First Student Shared Services, we are a family of dedicated professionals who take pride in safely transporting millions of students and passengers every day. Our commitment to safety and customer service is at the forefront of everything we do.
Job Summary
We are seeking a highly skilled and detail-oriented individual to join our team as a Monitor/Aide. As a Monitor/Aide, you will be responsible for providing operational oversight, day-to-day management, and assisting drivers in safe operation of routes.
Key Responsibilities
- Knows the route and remains alert to monitor the welfare of passengers while in route
- Communicates behavior problems and conditions of various stops with the driver
- Assists in pre-trip and post-trip inspections of the bus
- Assists students in the loading and unloading process
- Cooperates and communicates with school personnel, students, and parents
- Attends all safety and training meetings
- Conducts emergency evacuation from the bus, including use of exiting by emergency door
- Opens and closes service doors and moves up and down steps multiple times daily
- Cleans the inside of the bus
- Assists driver when necessary to safely direct the vehicle backwards
Requirements
- Good verbal communication skills
- Attention to detail
- Early morning availability
- Judgement/problem solving skills
- Ability to manage high degrees of stress
What We Offer
- $17.06-$18.24/HR Starting wage*
- Medical, Dental, & Vision Benefits plus 401k Retirement Savings Plans (Benefits offered may vary by location)
- Tremendous Career Advancement Opportunities due to a strong presence across North America
- Positive and rewarding work environment
Why Choose First Student Shared Services
We are proud to offer a working environment that values safety, customer service, and career advancement. As a Monitor/Aide, you will be part of a team that is dedicated to delivering dependable transportation solutions.
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