Customer Service Representative

2 months ago


Baker City, Oregon, United States Loves Travel Stops & Country Store Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service, maintaining a clean and sanitized work environment, and ensuring high-quality food service.

Key Responsibilities

  • Customer Service
    • Provide efficient and friendly service to customers, responding to their needs and resolving any issues in a timely and professional manner.
    • Take customer food orders, answer questions about menu offerings, and make recommendations to enhance the customer experience.
  • Cash Handling
    • Balance a cash register and maintain accurate records of sales and customer transactions.
    • Offer additional sales opportunities to customers, promoting our menu items and services.
  • Food Preparation
    • Prepare customer orders from various preparation points within the kitchen, ensuring high-quality food service and adhering to food safety standards.
    • Use a variety of methods and technologies to ensure proper food safety conditions within the restaurant.
  • Teamwork
    • Collaborate with other team members to achieve our goals and objectives, providing support and assistance as needed.
    • Participate in cross-training and professional development opportunities to enhance your skills and knowledge.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
    • Ability to remain calm and composed in a fast-paced environment, handling multiple tasks and priorities.
  • Food Safety and Handling
    • Knowledge of food safety principles and practices, with the ability to maintain a clean and sanitized work environment.
    • Ability to lift 25+ pounds and work in various temperatures.
  • Teamwork and Adaptability
    • Ability to work collaboratively with others, adapting to changing circumstances and priorities.
    • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

About Us

Love's Travel Stops & Country Stores is a family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

We are committed to providing our customers with exceptional service, quality products, and a safe and clean environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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