Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service, maintaining a clean and sanitized work environment, and ensuring high-quality food service.
Key Responsibilities
- Customer Service
- Provide efficient and friendly service to customers, responding to their needs and resolving any issues in a timely and professional manner.
- Take customer food orders, answer questions about menu offerings, and make recommendations to enhance the customer experience.
- Cash Handling
- Balance a cash register and maintain accurate records of sales and customer transactions.
- Offer additional sales opportunities to customers, promoting our menu items and services.
- Food Preparation
- Prepare customer orders from various preparation points within the kitchen, ensuring high-quality food service and adhering to food safety standards.
- Use a variety of methods and technologies to ensure proper food safety conditions within the restaurant.
- Teamwork
- Collaborate with other team members to achieve our goals and objectives, providing support and assistance as needed.
- Participate in cross-training and professional development opportunities to enhance your skills and knowledge.
Requirements
- Customer Service Skills
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to remain calm and composed in a fast-paced environment, handling multiple tasks and priorities.
- Food Safety and Handling
- Knowledge of food safety principles and practices, with the ability to maintain a clean and sanitized work environment.
- Ability to lift 25+ pounds and work in various temperatures.
- Teamwork and Adaptability
- Ability to work collaboratively with others, adapting to changing circumstances and priorities.
- Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
About Us
Love's Travel Stops & Country Stores is a family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
We are committed to providing our customers with exceptional service, quality products, and a safe and clean environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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