Technical Solutions Specialist

2 weeks ago


Diamond Bar, California, United States Zenlayer, Inc Full time

We're seeking a skilled Technical Solutions Specialist to drive the technology evaluation stage of the sales process. As a key technical advisor and product advocate, you'll work closely with the sales team to provide expert guidance on our solutions.

With a strong understanding of networking technology, including LAN and WAN technologies, switching and routing, security, and cloud hosting infrastructure, you'll lead deployments, implementations, and integrations of our product lines.

As a bridge between customers and engineering teams, you'll possess strong communication skills and a comprehensive understanding of the industry.

Duties & Responsibilities:

  • Providing technological support and product demonstrations
  • Creating pre-sale tools and documentation
  • Consolidating customer needs and conveying requirements to Product Management teams
  • Leading deployments, implementations, and integrations with the after-sales delivery team
  • Accompanying the Sales team to visit customers and explore new business opportunities
  • Responding to functional and technical elements of RFI's/RFP's
  • Owning customer journey for creating a successful proof of concept (POC)
  • Training the sales on Zenlayer products
  • Providing periodic reports on Industry trends and market competition

Required Qualifications:

  • Bachelor's degree in Computer Science or Networking relevant major
  • Has IT sales solution or pre-sales support experience
  • 4+ years of Pre-Sales or Consulting experience working with network and/or cloud security products in a customer-facing role

Additional Information:

  • Work Location: Diamond Bar, CA (Hybrid)
  • Job Type: Regular
  • Benefit Eligibility: Yes
  • Salary: Compensation package will be commensurate with experience


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