IT Support Specialist

7 days ago


Diamond Bar, California, United States 22nd Century Technologies Full time
Job Title: IT Technician

22nd Century Technologies is seeking a skilled IT Technician to provide technical support and assistance to our team.

Job Summary:

We are looking for a highly motivated and detail-oriented IT Technician to join our team. The successful candidate will be responsible for providing technical support and assistance to our staff, including troubleshooting hardware and software problems, assisting with the installation and maintenance of IT equipment, and providing first-level tier support for our help desk.

Key Responsibilities:
  • Provide technical support and assistance to staff, including troubleshooting hardware and software problems
  • Assist with the installation and maintenance of IT equipment
  • Provide first-level tier support for our help desk
  • Inventory and manage computing and IT-related equipment
  • Perform other duties as needed and directed by a supervisor
Requirements:
  • Demonstrated experience in tier 1 IT support
  • Demonstrated experience troubleshooting desktop/laptop client computers
  • Demonstrated experience using Microsoft Windows/Office and O365 applications
  • Help Desk/User Support experience over phone and in person
  • A+ certification is highly desirable
Work Environment:

This assignment is expected to last approximately 6 months, working 40 hours per week. The work location is in Diamond Bar, CA, at the junction of the 57 and 60 freeways, with free parking and a cafeteria on-site.



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