Multifamily Rental Housing Support Specialist

2 weeks ago


Albuquerque, New Mexico, United States Leidos Full time

We are seeking a skilled Customer Service Representative to join our team at the FHA Resource Center in Albuquerque, NM. This is an excellent opportunity to gain knowledge of HUD rental assistance programs and FHA mortgage programs while delivering exceptional customer service.

About the Role:

  • Assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs.
  • Support homebuyers and homeowners with requests related to purchasing and owning a home.

What We Offer:

  • A competitive hourly rate of $18-$20 per hour.
  • A Monday - Friday schedule with no weekend work.
  • Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans.
  • Immediate and ongoing training to support your success.
  • Discounted Leidos stock purchase and other employee discounts.
  • Company-wide career mobility.
  • Eligibility for a $3,000 referral bonus.

Requirements:

  • A High School diploma or General Educational Development (GED) certificate.
  • Minimum of 2 years of property management experience.
  • Minimum of 1 year of contact center experience or telephone customer service experience.
  • Ability to successfully obtain a Public Trust Security clearance.

About Us:

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.



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