Customer Service Representative
4 weeks ago
Perry Ford National City is seeking a highly skilled Receptionist/Cashier to join its team in National City, CA.
Key Responsibilities:
- Answer incoming phone calls and direct consumers to the proper department.
- Calculate customer bills using the dealership's computer system.
- Receive cash, checks, and credit card payments, and record the amount received on the repair order and/or counter ticket.
- Make accurate change and issue receipts to customers.
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Requirements:
- Ability to work flexible hours.
- Experience with Microsoft Office suite is a plus.
- Ability to communicate customers' interests, needs, and requests to management and sales personnel.
- Professional personal appearance.
Preferred Qualifications:
- Auto Dealership experience.
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