Senior Banking Professional

2 weeks ago


Medway, Massachusetts, United States Middlesex Savings Full time
Job Summary

We are seeking a highly skilled and motivated Senior Banker I to join our team at Middlesex Savings Bank. As a Senior Banker I, you will be responsible for representing the Bank to the public and to our colleagues, promoting our core values and mission, and delivering exceptional customer service.

Key Responsibilities
  • Develop and maintain strong customer relationships through a wide array of customer transactions, product recommendations, and problem resolution.
  • Conduct branch settlement, basic recycler troubleshooting, and branch opening and closing as needed.
  • Stay informed of alerts and company communications, and perform all duties in accordance with prescribed compliance, security, and risk protocols.
  • Support branch supervisors in creating a positive work environment, implementing Bank policies and procedures, and promoting operational excellence.
  • Make decisions dependably and consistently in alignment with the values and standards of the Bank, and recognize and prevent fraud.
Requirements
  • High School Diploma or equivalent required.
  • At least 18 months of Banker experience or similar customer service related position within banking.
  • Knowledge of basic math principles and ability to perform basic mathematical procedures.
  • Demonstrated customer service, sales, organizational, communication, and interpersonal skills.
  • Strong attention to detail and intermediate technology skills, including knowledge of Microsoft Office.
What We Offer

Middlesex Savings Bank is an Equal Opportunity/Affirmative Action Employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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