In Room Dining Server

4 weeks ago


Breckenridge Colorado, United States Sage Hospitality Full time
Job Overview

We are seeking a highly skilled and experienced In Room Dining Server to join our team at Sage Hospitality. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests by providing prompt and courteous service of food and beverages in guest rooms and hospitality suites.

Responsibilities
  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures, and policies as prescribed by company standards.
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
  • Set up and deliver all VIP amenities.
  • Service all hospitality suites in accordance with BEO and established policy and procedures.
  • Complete all shift sidework as outlined in the hotel's operating policies and procedures.
  • Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
  • Report all communications to immediate shift supervisor.
  • Perform all cash handling responsibilities in accordance with company policies and procedures.
Qualifications
  • High school education or equivalent.
  • Previous experience in a similar position of 3 months or longer.
  • Basic knowledge of customer service principles, the food server function, and restaurant and kitchen operations.
  • Standard cash-handling procedures.
  • Fluent in oral and written English.
  • Vision ability to clearly see detailed guest checks, computer printouts, written instructions, and to observe entire restaurant in dimly lit conditions.
  • Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Benefits
  • Medical, dental, and vision insurance.
  • Housing Stipend, ranging from $400-600 per month, based on position.
  • Recreational benefits, either employer-sponsored ski pass or end of season bonus.
  • Health savings and flexible spending accounts.
  • Basic Life and AD&D insurance.
  • Paid time off for vacation, sick time, and holidays.
  • Eligible to participate in the Company's 401(k) program with employer matching.
  • Employee Assistance Program.
  • Tuition Reimbursement.
  • Great discounts on Hotels, Restaurants, and much more.

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