Dining Room Host

1 day ago

Colorado Springs, Colorado, United States Garden of the Gods Resort and Club Full time
Job Title: Dining Room Host

Job Summary:

We are seeking a highly skilled and customer-focused Dining Room Host to join our team at Garden of the Gods Resort and Club. As a Dining Room Host, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and organized dining area.

Key Responsibilities:

  • Guest Service: Greet and seat guests in a prompt and courteous manner, ensuring a warm and welcoming atmosphere.
  • Reservation Management: Input all reservation information thoroughly, including first and last name, telephone number, and special notes or needs.
  • Table Management: Manage open tables, keeping all information up to date, and ensure efficient seating and dining flow.
  • Communication: Answer the telephone with an appropriate greeting, capturing all information accurately, and respond to guest inquiries and requests in a timely and friendly manner.
  • Teamwork: Assist others with side work, including cleaning, stocking, and folding silverware, and maintain a clean and orderly area.

Requirements:

  • Customer Service: Provide exceptional guest service, resolving conflicts and ensuring a positive experience.
  • Teamwork: Collaborate with other departments, offering assistance when needed, and maintain a professional and organized work environment.
  • Communication: Effective verbal and written communication, including daily interactions with guests and team members.

Working Conditions:

This role requires continuous teamwork, internal and cross-departmental communication, and the ability to work in a fast-paced environment. The successful candidate will be able to work flexible schedules, including weekends, holidays, and as business requires.

What We Offer:

Garden of the Gods Resort and Club offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

Apply now to join our team and become a part of our dynamic and customer-focused team.

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