Technical Expert in Digital Adoption Platform

2 days ago

New York, New York, United States WalkMe Full time
Company Overview

WalkMe is a pioneering company that empowers business leaders to realize the promise of their technology investment by transforming the user experience. Our Digital Adoption Platform (DAP) guides users through any online experience, and our engineering team consists of end-to-end web specialists who solve interesting and challenging issues daily.

Estimated Salary: $105,000

Job Description

We are seeking a DevOps Engineer to join our Cloud Engineering team, which is developing WalkMe's revolutionary runtime engine. This innovative platform transforms the online experience for hundreds of millions of users. As a DevOps Engineer, you will be responsible for managing deployment pipelines to facilitate smooth and efficient software releases, implementing and maintaining observability solutions for monitoring system performance and reliability, and supporting local development environments to optimize developer workflows.

Key Responsibilities:
  • Assist in managing deployment pipelines to ensure seamless software releases.
  • Implement and maintain observability solutions for real-time system monitoring and performance analysis.
  • Support local development environments to enhance developer productivity and efficiency.
  • Collaborate with development teams to ensure infrastructure aligns with project requirements.
  • Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
  • Develop and maintain automation scripts and tools to boost operational efficiency.
  • Troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
  • Evaluate and integrate new technologies to enhance scalability, reliability, and security of our infrastructure.


Required Skills and Qualifications

To succeed in this role, you will need:
  • A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 2+ years of experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
  • Proven software development experience, preferably gained at a venture-backed startup or a top technology firm.
  • Expertise in managing CI/CD pipelines and deployment automation with tools like Gitlab.
  • Proficiency in AWS cloud platform.
  • Solid understanding of containerization and orchestration technologies like Docker and Kubernetes.
  • Experience with monitoring and observability tools like Datadog, Prometheus, Grafana, or similar.
  • Knowledge of infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
  • Experience in managing databases like Mysql, Postgres, and MongoDB.
  • Familiarity with security best practices and tools for infrastructure and application security.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Strong communication skills and the ability to work effectively in a collaborative environment.
  • A proactive and self-motivated approach to learning and adopting new technologies.
  • Passion for continuous improvement and operational excellence.


Benefits

We offer a comprehensive total rewards package, including:
  • Flexible Work Arrangements: Remote/hybrid and flexible hours to manage work commitments and personal life effectively.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.


Others

At WalkMe, we value diversity, equity, and inclusion. We welcome applicants from across different backgrounds and perspectives, and we strive to create an inclusive culture that celebrates our uniqueness. Our team members are passionate about leading technology to the extreme, striving to develop innovative products, make an impact, and work with the brightest talent in the industry.

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