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Desktop Support Specialist

2 months ago

Omaha, Nebraska, United States DMSi Software Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at DMSi Software. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that our hardware and software systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide hardware and software support for desktops, laptops, and other equipment
  • Manage employee desktop and laptop patching and antivirus software
  • Administer internal email spam and malware filtering
  • Assist with maintaining Active Directory and backoffice network infrastructure
  • Develop and maintain hardware refresh cycle policy and schedule
  • Perform daily backoffice system monitoring and provide employee training on supported products and tools
Requirements:
  • Bachelor's degree or equivalent work experience
  • 2+ years of system administration, network design, and VMware experience
  • Excellent time management, organization, documentation, and customer service skills
  • Ability to effectively prioritize and handle multiple projects at the same time
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package