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Room Attendant

2 months ago

San Francisco, California, United States Palihotel San Francisco Full time
About Palihotel San Francisco

Palihotel San Francisco is a boutique hotel located in the heart of Union Square, offering 82 fully renovated guest rooms, a welcoming reception area, and inclusive dining space.

Job Summary

We are seeking a skilled Room Attendant to join our team. As a Room Attendant, you will be responsible for maintaining pristine, sanitary, and perfectly tidy hotel spaces, including guest rooms, common areas, and staff offices.

Key Responsibilities
  • Maintain and swap out menus, postcards, and additional collateral displayed in guest rooms
  • Treat furniture, fixtures, flooring, and beyond with care by following cleansing guidelines and using appropriate products
  • Clean guest rooms as instructed by supervisors based on priority and guest check-ins
  • Empty trash containers
  • Perform all duties required to provide and maintain tidy guest rooms, including but not limited to removing and replacing used towels, removing soap, dirt, dust, and hair buildup from mirrors, vanities, sinks, toilets, showers, tubs, shower curtains, and floors
  • Replace facial, toilet tissue, and bathroom amenities in correct amount and location
  • Inspect the condition of bathrobes and replace if soiled/damaged
  • Remove dirty bed linens and make beds with clean linens
  • Replace laundry bags and slips
  • Clean closets and door tracks on check-out rooms, removing dust and debris
  • Ensure the correct amount and placement of hangers, extra blanket/pillow
  • Dust and polish all furniture
  • Realign or adjust furniture when needed to match floor plan and designated placement
  • Open all drawers/doors in check-out rooms for dusting and to remove any items left by guests
  • Check under bed(s), chairs, and sofa for debris and remove if present
  • Inspect the condition of all furniture for tears, rips, or stains and report any damages to the supervisor immediately
  • Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions
  • Dust pictures, frames, and mirrors
  • Remove dust and debris from television, clock radios, remote controls, and cable box
  • Set the correct time on clock; correct TV channels when needed
  • Cleanse all lamps and light switches, testing them to ensure they're in proper working order
  • Remove dust, spots, grease, and smudges from windows, ledges, frames, and telephones, then reposition properly
  • Empty liquids from ice bucket and wipe all surfaces dry
  • Remove dust, smudges, and spills from mini bar; ensure it is plugged in and securely locked
  • Work a flexible schedule based on hotel occupancy and need periods
  • Follow uniform guidelines
Requirements
  • Strong working knowledge of and passion for hospitality
  • Guest service oriented
  • Strong knowledge of cleaning products
  • Ability to stand or walk a minimum of eight hours and requires mobility and prolonged standing, walking, bending, and lifting up to 50 lbs
  • Minimum of one-year experience in a similar position
  • Flexible schedule - ability to work a variety of shifts
What We Offer
  • Competitive compensation package including medical, dental, vision, and life insurance
  • 401(k) retirement plan
  • Paid time off, holiday pay, and sick pay
  • Career advancement in an organization committed to helping star employees thrive
  • Opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities
  • Professional development that sets you up for success across multiple hospitality career paths
  • Collaborative work environment where your creative ideas can come to fruition
  • Amazing employee discounts on hotels and dining across our entire portfolio
  • Hands-on training with a nimble team
Equal Opportunity Employer

Palihotel San Francisco is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture.