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Room Attendant
4 weeks ago
Deliver Exceptional Guest Experiences
As a vital member of our Housekeeping team, you will be responsible for creating a home-away-from-home atmosphere for our guests. From the moment they enter their room, you will ensure they experience a sense of relief and comfort.
Key Responsibilities:
- Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness.
- Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels.
- Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
- Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms.
- Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.
Physical Demands:
- Lift, carry loads weighing up to 50 lbs.
- Push and pull wheeled carts weighing up to lbs.
- Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces.
- Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.
Qualifications:
- High school diploma or its equivalent.
- Previous Housekeeping Room Attendant experience preferred.