Network Infrastructure Specialist

4 weeks ago

Pittsburgh, Pennsylvania, United States ConsultUSA Full time

Job Summary

We are seeking a highly skilled Network Technician to join our Data Networking team. As a Network Technician, you will be responsible for providing technical support and project delivery services to maintain our data network.

Key Responsibilities

  • Contribute to the team's support for data network and server incident and event management, including investigation, troubleshooting, reporting, resolution, root cause analysis, and corrective action management.
  • Coordinate with teams to deliver services to HDQ customers.
  • Participate as a fully integrated member of the Data Networking team, responsible for delivering successful solutions and trouble-resolution.
  • Monitor data networks for performance, security, and stability, and take action to identify trends and proactively address issues.

Requirements

  • Demonstrated expertise in managing Wired and Wireless networks, preferably in a Cisco environment.
  • Cisco CCNA certification, or greater.
  • Server hardware repair expertise.
  • Project Management experience/certification in LAN switching and routing in a Cisco enterprise network environment.
  • WLAN fundamentals and support of Cisco solutions.
  • Server fundamentals.
  • Results-oriented member of technical support teams, able to manage complex incidents, proactively identify opportunities for improvement, and develop innovative solutions.
  • Excellent time management skills, including the ability to multi-task and effectively prioritize work.
  • Excellent work ethic, willing to extend the extra effort and time required to meet critical deadlines.
  • Strong oral and written communication skills, able to articulate ideas and listen effectively, professionally communicating with all customers, vendors, and technical support staff.
  • Strong analytical and problem-solving skills.
  • Accomplished analyst able to manage complex technical problems through identification, design, solution definition, and implementation.
  • Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development, and SLA maintenance.
  • On-call support is required, including participation in the team on-call (24/7) rotation, and willingness to work flexible hours as demanded by outage, migration, and on-call activities.
  • Hands-on team member willing to work in heavy industry/plant environments.

Why Work for ConsultUSA

  • We offer competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees.
  • We host several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees.
  • We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams.
  • We offer Business Analysis and Project Management training through our Project Management Institute (PMI) award-winning sister company, PMCentersUSA.

How to Apply

To submit your application, please click the "Apply Now" button located at the top and bottom of the page.

We are committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

For a complete listing of all ConsultUSA jobs, please visit www.consultusa.com.

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