Core Infrastructure Operations Support Specialist

4 weeks ago


Pittsburgh, Pennsylvania, United States PITT OHIO Full time
Job Title: Core Infrastructure Operations Support Specialist

PITT OHIO, a leading transportation solutions provider, is seeking a skilled Core Infrastructure Operations Support Specialist to join our team at our Corporate Headquarters in Pittsburgh, PA.

Job Summary:

We are looking for a highly motivated and experienced professional to support our core infrastructure operations. The successful candidate will be responsible for providing technical support and maintenance for our network, systems, and cloud infrastructure.

Key Responsibilities:
  • Support and maintain Tier 2 Core Infrastructure issues to drive resolution and customer satisfaction.
  • Actively monitor and maintain Tier 2 Core Infrastructure ticket support queue.
  • Assist with resolution of T4 Core Infrastructure issues to maintain 99% uptime of critical physical infrastructure.
  • Communicate and provide technical assistance to end users, vendors, and business groups as required.
  • Complete daily, weekly, and monthly maintenance tasks as required.
Requirements:
  • 1-3+ years of hands-on experience with administration and support in a Microsoft networked environment.
  • Associates Degree in an Information Technology discipline and/or 3+ years of industry experience.
  • CompTIA Network+ and/or MTA preferred.
What We Offer:

PITT OHIO offers competitive compensation, hospital/medical insurance with no monthly premiums or deductibles, vision, discount prescription, dental, 401K, profit sharing, paid vacations, and a pleasant work environment.

We value diversity and are an Equal Employment Opportunity EEO employer. Women and minorities are encouraged to join our team.



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