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Customer Service Representative
2 months ago
Responsibilities:
* Work with customers to sustain and improve business relationships
* Customize Ferrellgas programs and services to meet customer needs
* Ensure accurate account setup, maintenance, and closing of customer account information
* Handle customer issues and perform soft collections
* Perform cash handling and other related tasks
Requirements:
* High School Diploma or equivalent
* 1+ years of customer service experience
* Willingness to report to local office if needed
* Exceptional customer service and negotiation skills
* Strong organizational skills and typing experience
* Excellent written and verbal communication skills
* Proficient in Microsoft Office
* Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Preferred Qualifications:
* Windows 10 computers or higher operating system
* Computer with 8GB of ram or higher
* Hard wired to the modem
* Minimum cable or DSL speeds of 100MB with 10MB upload speed
At Ferrellgas, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. We also offer flexible spending accounts, health savings accounts, and paid time off.
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.