Member Experience Advocate

6 days ago


Lenexa, Kansas, United States CommunityAmerica Credit Union Full time
Key Accountabilities

This Member Experience Advocate role is crucial in ensuring our members receive exceptional support and service. Your primary responsibilities will include:

  • Collaborating with internal departments to ensure workflow or process provides the best service to members.
  • Adhering to Contact Center scorecard requirements by meeting minimum performance goals.
  • Maintaining confidentiality and adhering to security protocols to protect member data and information.

The estimated salary range for this role is $50,000 - $65,000 per year.



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