Resident Coordinator

4 weeks ago


San Francisco, California, United States HomeFirst Services of Santa Clara County Full time
Job Summary

The Resident Coordinator is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like food services and ensuring each participant's essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and sleeping areas.

Key Responsibilities
  • Direct Client Service (90%): Responsible for the care, safety and supervision of program participants and guests, perform basic safety and security checks for participants, implement and enforce HomeFirst guidelines and site rules, welcome all agency guests to the facility, check guests into and out of the facility using the Homeless Management Information System (HMIS), document all notes of services provided into HMIS within 3 business days, complete intake of potential participants including thorough and accurate VI-SPDAT assessments, work with participants to execute their personalized housing plan, provide direct guest support with developing, updating, and reassessing housing plans, make timely and appropriate decisions in emergency situations, respond to guest crises using de-escalation and Mental Health First Aid techniques as applicable, adhere to HomeFirst's service delivery practices, complete and submit Incident Reports, Behavioral Contracts, and other forms as needed, provide information, referrals, housing resources, and program support to program participants, distribute clothing, linens, toiletries, and any other items supplied by the program, restock program supplies and submit supply order request in a timely manner, provide general site set up, clean-up, reporting any maintenance or janitorial needs to the Shift Supervisor or Shelter Manager in a timely manner, conduct shelter floor, facility, and perimeter checks, assist with set-up and break-down daily and for any special events or activities, complete and file all paperwork in a timely manner, maintain professional conduct, attitude and appearance, communicate to and delegate tasks to next shift, maintain confidentiality regarding clients, personnel and other internal agency affairs, conduct business according with employee handbook, exercising judgement and serving the best interests of the agency and community, maintain compliance with agency/site policies and procedures, provide socialization skills- empathetic listening, problem solving, information and referral, mediation, crisis intervention, commit to treat each guest with respect and dignity, demonstrate conflict resolution skills.
  • General (10%): Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies and the public, assist with office-related tasks as needed, attend all mandatory meetings, workshops, and trainings, perform other general duties as assigned.

Requirements
  • Experience supporting unhoused populations and or individuals in social services programs, lived experience or understanding of and sensitivity to the needs of the unhoused population, fluent in Microsoft Office Suite.

About HomeFirst Services of Santa Clara County

HomeFirst Services of Santa Clara County is a leading provider of housing services: prevention, outreach, shelter, interim, and permanent housing programming for individuals who are housing insecure or unhoused in the Bay Area of California. We serve more than 5,000 adults, Veterans, families, and youth each year through a continuum of care, which meets people where they are and works to support a housing plan specific to each individual.

  • San Francisco, California, United States Addison Group Full time

    Job DescriptionJob Title: Resident Services CoordinatorLocation: Mission District & South Park, San Francisco, CAPay: $26-28 per hourJob Summary:The Addison Group is seeking a highly motivated and detail-oriented Resident Services Coordinator to join our team. As a key member of our community outreach team, you will be responsible for providing support,...


  • San Pablo, California, United States EAH Full time

    Explore a Career at EAH HousingStart or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for over 50 years, we live up to our values and work to...

  • Resident Care Manager

    1 month ago


    San Francisco, California, United States Quail Park Full time

    Resident Care Coordinator RCMAre you passionate about working with seniors? Do you have a strong desire to make a positive impact in their lives? If so, we invite you to join our team as a Resident Care Manager at Quail Park of Lynnwood.Key Responsibilities:Manage a team of care giving staff, including hiring, training, and performance management.Develop and...


  • San Jose, California, United States Oakmont Senior Living Full time

    Senior Resident Care CoordinatorOakmont Management Group, a recognized leader in the senior living industry, is seeking a Senior Resident Care Coordinator to join our team. This role plays a vital part in ensuring the health and well-being of our residents by coordinating their care and medication management under the medical direction and supervision of...


  • San Diego, California, United States Sudberry Properties, Inc. Full time

    Job Summary:We are seeking a highly motivated and organized Resident Relations Coordinator to join our team at Sudberry Properties, Inc. As a key member of our community team, you will be responsible for providing exceptional customer service to our residents, planning and executing resident events, and maintaining a positive online reputation.Key...


  • San Francisco, California, United States Sunrise Senior Living Full time

    Lead the Way in Senior CareSunrise Senior Living is seeking a highly skilled and compassionate Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing exceptional care and support to our residents, while also overseeing the clinical programs and quality assurance initiatives within our...


  • San Diego, California, United States Sudberry Properties, Inc Full time

    Job SummaryWe are seeking a highly motivated and organized Lifestyle and Resident Relations Coordinator to join our team at Sudberry Properties, Inc. This role will be responsible for planning, organizing, and executing resident events, as well as developing and maintaining positive relationships with residents, neighboring businesses, and local vendors.Key...


  • San Francisco, California, United States Action Property Management Full time

    Action Property Management is seeking a seasoned Director of Operations to lead our team at 181 Fremont, a luxury residential association in San Francisco. The ideal candidate will have a proven track record of managing daily building operations, overseeing vendor contracts, and supervising staff to ensure exceptional resident experiences.Key...


  • San Francisco, California, United States Sunrise Senior Living Full time

    Lead the Way in Resident CareSunrise Senior Living is seeking a compassionate and experienced Senior Resident Care Director to join our team. As a key member of our leadership team, you will be responsible for providing overall leadership and management of the health and well-being of our residents.Key Responsibilities:Manage all clinical programs, quality...

  • Medication Technician

    4 weeks ago


    San Francisco, California, United States Oakmont Senior Living Full time

    Medication Technician Job Description**Job Summary:**We are seeking a skilled Medication Technician to join our team at Oakmont Senior Living. As a Medication Technician, you will play a vital role in ensuring the health and well-being of our residents by supervising and assisting in the administration of medications.**Responsibilities:*** Prepare and...


  • San Jose, California, United States Santa Clara Cnty Hsg Auth Full time

    Job DescriptionAn exciting opportunity is now available at the Santa Clara County Housing Authority (SCCHA), the county's largest provider of affordable housing.Resident Services CoordinatorThis role will coordinate, monitor, and actively participate in our resident services programs, promoting program participation and conducting training sessions to build...


  • San Francisco, California, United States Warren Village Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Supportive Services Resident Engagement Specialist to join our team at Warren Village Inc. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and community partners.The Supportive Services Resident...


  • San Francisco, California, United States Sentral Services Full time

    Job Title: Lifestyle Experience CoordinatorAbout Sentral ServicesSentral Services is a network of communities redefining the way people live. Our mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities.We take the convenience, connection, and comfort of home to...


  • San Francisco, California, United States Sunrise Senior Living Full time

    Sunrise Senior Living - A Leader in Senior CareAre you a compassionate and experienced healthcare professional looking for a challenging role in senior care? Do you have a strong background in nursing and leadership? We are seeking a Senior Resident Care Director to join our team at Sunrise Senior Living. About the RoleThis is a senior leadership position...


  • San Francisco, California, United States VetJobs Full time

    Job Title: Lifestyle Experience CoordinatorJob Summary:We are seeking a highly motivated and experienced Lifestyle Experience Coordinator to join our team at Sentral. As a key member of our community, you will be responsible for creating and executing engaging experiences for our residents, guests, and members.Key Responsibilities:- Collaborate with the...


  • San Jose, California, United States LHH Recruitment Solutions Full time

    Job SummaryLHH Recruitment Solutions is seeking a Resident Support Coordinator to join our team in San Jose. This is a 100% onsite, contract opportunity for our client, a nonprofit organization providing interim housing services.The successful candidate will be responsible for supporting residents with their needs, ensuring the safety of the facility, and...


  • San Jose, California, United States Abode Services Full time

    About the Role:The Resident Services Coordinator is responsible for providing housing stabilization services to households who are homeless and/or low-income.This position involves providing a variety of services to increase housing stability, including counseling, referral to financial/credit counseling, referral to legal services, and developing an...

  • Service Coordinator

    4 weeks ago


    San Diego, California, United States Liberty Military Housing Full time

    Job OverviewAt Liberty Military Housing, we're dedicated to providing exceptional service to our military families. As a Service Coordinator, you'll play a vital role in ensuring the smooth operation of our residential communities.Key ResponsibilitiesSchedule and conduct home inspections to ensure a seamless move-in/move-out process.Coordinate with vendors...


  • San Francisco, California, United States National Guard Employment Network Full time

    Job DescriptionAt National Guard Employment Network, we are seeking a highly skilled Lifestyle Experience Coordinator to join our team. This role is responsible for supporting the planning and execution of all member, resident, and guest experiences. The ideal candidate will have a strong understanding of customer service, event planning, and community...


  • San Francisco, California, United States Sentral Services Full time

    About SentralSentral is a network of communities redefining the way people live. Our mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities.We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities...