Business Operations Manager
4 weeks ago
East West Bank is seeking a highly skilled Business Support Manager to join our Centralized Operations division. This role will be responsible for managing and tracking internal audit, enterprise risk management, compliance, and regulatory exam-related issues.
The ideal candidate will have strong deposit compliance and regulatory knowledge, as well as excellent communication and project management skills. They will work closely with cross-functional teams to identify and implement process enhancements and improvements.
Key Responsibilities:- Develop and implement processes to monitor and track enterprise risk management, compliance, and regulatory exam-related issues.
- Manage communications to ensure senior management and business units are aware of significant risk changes or events.
- Identify areas of improvement and offer solutions to enhance and streamline processes.
- Assist with testing and setting up process controls tied to core and ancillary deposit applications.
- Execute planning, analysis, integration, and maintenance around system upgrades, process changes, and enhancements.
- Create business requirements and project plans to support projects initiated by or involving Centralized Operations.
- Lead efforts associated with inventory and maintenance of standard operating procedures.
- Serve as point of contact and represent Centralized Operations in cross-functional meetings.
- Bachelor's degree required, Master's degree or above preferred.
- 10+ years of deposit and retail banking operations and core banking systems experience required.
- Strong knowledge of deposit-based banking regulations.
- Ability to work independently and as part of a large group.
- Superior multi-tasking skills in a fast-paced environment.
- Experience dealing with third-party Deposit Operations vendors.
- Exceptional written and verbal communication skills.
The base pay range for this position is USD $85,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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