Logistics Coordinator

4 hours ago


Jamaica, New York, United States IM GLOBAL LLC Full time
Job Description

At IM Global LLC, we are seeking a highly skilled Logistics Coordinator to join our team. This role is responsible for ensuring the smooth flow of goods and materials across international borders.

Key Responsibilities:

  • Coordinate with our customer service team to ensure timely communication with our vendors and service providers.
  • Verify the accuracy and completeness of customs clearance information and documents.
  • Monitor and track shipment status in real-time, investigating and resolving any operational or entry issues that may arise.
  • Collaborate with our warehouse and 3rd party warehouses to fulfill customer orders and manage inventory.
  • Oversee import customs clearance and transportation processes.
  • Work closely with our customer service team to resolve issues related to lost packages, undeliverable packages, and refund requests.

Requirements:

  • Bachelor's degree from a 4-year college or university and 1-2 years of related experience and/or training.
  • Excellent analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite or similar software.

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