Technical Support Engineer
3 weeks ago
**Job Title:** Technical Support Engineer
**Estimated Salary:** $65,000 - $90,000 per year (based on location and experience)
Fulton May Solutions is seeking a skilled Technical Support Engineer to join our IT team. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients and internal teams.
**Responsibilities:
- Provide remote technical support to clients and internal teams
- Troubleshoot desktops, networks, and software issues
- Install operating systems, software, and updates
- Remove viruses and install antivirus/EDR software
- Communicate with engineers to resolve complex issues
- Collaborate with the Senior Engineer team to troubleshoot and resolve technical issues
**Requirements:
- Relevant experience in the IT industry
- Managed Services experience is a plus
- Microsoft Technologies (Windows 10, Server 2012, 2016, 2019) expertise
- Experience with Active Directory
- Cloud or Microsoft Office 365 and Google environment experience is a plus
- PSA or RMM Solution experience
- Excellent time management skills and punctuality
- Exceptional oral and written communication skills
- Entrepreneurial spirit and analytical problem-solving skills
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