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Dental Office Coordinator

2 months ago

Falls Church Virginia, United States West Falls Church Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at West Falls Church Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities
  • Greet and Welcome Patients: Create a positive first impression for our patients by greeting them warmly and efficiently.
  • Manage Front Office Duties: Handle phone calls, manage office mail and email, and communicate with patients and insurance companies in a professional and courteous manner.
  • Patient Scheduling and Records: Utilize our dental software to schedule appointments, manage patient records, and maintain accurate and up-to-date information.
  • Insurance and Billing: File patient insurance claims, follow up on outstanding claims, and verify benefits and coverage.
  • Accounts Receivable and Payment Processing: Post insurance and patient payments, and process accounts receivable in a timely and accurate manner.
  • Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients, and provide clear and concise information.
  • Team Partnership: Collaborate with our dental team to implement systems and processes that optimize office potential and provide exceptional patient care.
What You'll Gain
  • Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement savings plans, paid holidays, and PTO.
  • Professional Development: Participate in front-loaded education and training, and develop your skills and knowledge to reach your full potential.
  • Stable Career: Join a secure and stable company with 20+ years of industry-leading experience, and enjoy unlimited growth potential.
  • On-Demand Daily Pay: Access to on-demand Daily Pay for added convenience and flexibility.
Qualifications
  • Experience: Minimum 1+ years of experience working in a fast-paced and customer-centric environment.
  • Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Confidentiality and Data Protection: Ability to maintain confidentiality and protect sensitive patient information, with regular HIPAA training and adherence to data safeguards.