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Event Operations Specialist

2 months ago

San Francisco, California, United States OpenAI Full time
About the Team
OpenAI is dedicated to ensuring that general-purpose artificial intelligence serves the interests of all humanity.
Our Communications team encompasses various functions including PR/Media Relations, Events, Design, and other external-facing roles.

The ethos of our team is to support OpenAI's mission by authentically conveying our technology, values, and our approach to safely developing powerful AI. The Events team is a vibrant and mission-driven group focused on creating unique and exceptional experiences that reflect OpenAI's core values.

We are passionate about highlighting the contributions of others and fostering meaningful connections.

About the Role
We are looking for a proactive and highly organized Operations Manager with a focus on Events to join our energetic team at OpenAI.

In this pivotal role, you will significantly influence our events programs by implementing and refining strategies that enhance efficiency and consistency as we expand our global events footprint.

Your primary responsibility will be to facilitate effective communication across the organization, ensuring that all teams are adequately represented throughout every stage of project management.

The ideal candidate will be a strategic thinker with a strong enthusiasm for artificial intelligence and a proven history in events management, operations, or administrative support.

If you excel in dynamic environments, thrive on collaboration, and are eager to standardize and elevate our success, we would be interested in your application.

Key Responsibilities
  • Enhance and optimize the operational framework for OpenAI's events, ensuring seamless execution across functions and maintaining high standards.
  • Develop and maintain a detailed database of key vendors, contractors, and contacts, nurturing strong relationships and dependable partnerships.
  • Collaborate with Events leadership and departments such as Marketing, Sales, and Recruiting to establish and monitor KPIs, ensuring consistent measurement and reporting, and standardizing lead tracking processes.
  • Work with Executive Business Partners to standardize communication with Executives and their support teams, ensuring clarity in schedule management and consistency across programs.
  • Manage collaborations with Procurement, Legal, and Finance to streamline support and keep projects on schedule during tight timelines.
  • Establish spending guidelines for OpenAI events to inform future projects.
  • Develop and maintain standard operating procedures and an Event Styleguide in partnership with Production, Technical Production, and Design teams.
  • Oversee logistics, including shipping, international freight, customs, warehousing, inventory, and promotional material production.
Qualifications
  • 7+ years of experience in project management, operations, administrative support, or related fields.
  • Experience managing multiple events and thriving in fast-paced environments.
  • Demonstrated strong cross-functional team management experience, with a commitment to fostering open communication and embracing diverse backgrounds and perspectives.
  • Enjoy exploring innovative ways to utilize OpenAI tools and products to enhance team productivity.
  • Exhibit a genuine interest in artificial intelligence that benefits all of humanity.
About OpenAI
OpenAI is an AI research and deployment organization committed to ensuring that general-purpose artificial intelligence benefits all of humanity.

We push the boundaries of AI capabilities and strive to deploy them safely through our products.

AI is a powerful tool that must be developed with safety and human needs at its core. To achieve our mission, we value the diverse perspectives, voices, and experiences that represent the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.