Department Head

6 days ago


Salinas, California, United States Michaels Stores Full time
Job Summary

We are seeking a skilled Department Manager to lead our framing team and drive custom framing sales. As a key member of our team, you will be responsible for coaching and developing the skills of our framers, ensuring excellent customer service, and achieving sales and production goals.

Key Responsibilities
  • Lead and coach a team of framers to achieve sales and production targets
  • Develop and implement strategies to drive custom framing sales and increase customer satisfaction
  • Assist customers in creating memorable framing solutions for their artwork
  • Manage and execute inventory management processes, shrink, and safety programs
  • Participate in performance management activities and talent development initiatives
  • Collaborate with the Store Manager to ensure compliance with company policies and standards
Requirements
  • Basic computer skills
  • Previous custom framing experience preferred
  • Retail management experience and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Work Environment

This role is based in a public retail store setting, with a climate-controlled environment. Some stock rooms may not be climate-controlled, and occasional outdoor work may be required. The frame shop contains glass cutters and heat presses.



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