Member Support Navigator

5 days ago


Phoenix, Arizona, United States New Freedom Behavioral Health Full time
Job Title: Member Support Navigator

 

About New Freedom Behavioral Health:

New Freedom Behavioral Health restores lives and reintegrates communities through intentional guidance, providing members with a sense of identity, purpose, and hope. We believe in our mission and strive to make a difference in people's lives.

Salary Range:

$65,000 - $85,000 per year, depending on experience.

About the Role:

The Member Support Navigator is a critical position at New Freedom Behavioral Health, responsible for collaborating with various teams to ensure seamless transitions and improved outcomes for our members. This role requires strong communication and interpersonal skills, along with a passion for helping others.

Key Responsibilities:

  • Develop and implement individualized service plans to address member needs and goals.
  • Collaborate with clinical and peer support teams to ensure effective coordination of care.
  • Provide emotional support and guidance to members, promoting independence and self-sufficiency.
  • Connect members with necessary resources and services, facilitating smooth transitions.
  • Document member interactions and progress, maintaining accurate and timely records.
  • Advocate for members' rights and interests, addressing any concerns or issues.
  • Participate in continuous learning and professional development, staying up-to-date on best practices and industry trends.
  • Support colleagues in achieving shared goals and objectives.

 

Why Work With Us:

  • Competitive salary range
  • Excellent benefits package, including health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and sick leave
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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